GENERAL EXHIBITOR

EXHIBITOR REGISTRATION

How do I update the name of our company, our company description, or our primary company contact?

Email exhibit@potato-expo.com to request a name change for your company, update your company description, or to update the primary company contact.

How do I access the Exhibitor Service Center?

The Exhibitor Service Center can be found here. Login information is included in the Exhibit Booth confirmation email. You can also request your password be sent through a link on the Exhibitor Service Center login page.

What is the contact information for the trade show service contractor?

Laura Thompson, Teamwork Event Specialist, laura.thompson@teamwork-inc.com, D: 407.438.7480, C: 912.660.5912.

What is our booth number?

Booth numbers can be found in the Exhibit Booth confirmation email or on the 2017 Exhibitor List.

Can I move our booth to a new location?

Yes, exhibitors can request to transfer their booth to any available booth. Click here to view the trade show floorplan. Available booths are shown in blue. Email your request to exhibit@potato-expo.com. Once the transfer is processed, you will receive a confirmation email.

What is the address for the Certificate of Insurance and where do I send it?

National Potato Council, 1300 L Street, NW, Suite 910, Washington, DC 20005.

You can email the Certificate of Insurance to exhibit@potato-expo.com, fax it to (202) 682-0333, or mail it to:

National Potato Council
1300 L Street, NW, Suite 910
Washington, DC 20005

How do I reserve a trade show booth for Potato Expo 2017?

You can reserve an exhibit booth by clicking here.

How much does it cost to exhibit at Potato Expo 2017?

One exhibit booth (10' deep by 10' wide) costs $1,795 and includes one complimentary All-Access Pass and one Trade Show Only Pass. Additional Trade Show Only Passes can be purchased for $395 (through November 1). Additional Attendee Registrations can be purchased for $795 (through November 1).

When will I receive my exhibitor badge?

You can pick up your badge and registration materials at the Potato Expo registration counter at the Moscone Center West. Badges are not being mailed before the Expo.

Where and when can exhibitors register on-site?

Registration will be held at the Moscone Center West Registration Desk.

Tuesday, January 3, 2017 from 2:00pm - 6:00pm

Wednesday, January 4, 2017, from 7:30am-11:00am

How many complimentary passes come with my booth? How do I register my comp passes?

Each 10x10 booth comes with one complimentary All-Access Pass and one complimentary Trade Show Only Pass. You can register for these through the Exhibitor Service Center. Your login information can be found in the Exhibit Booth confirmation email.

Can we upgrade our complimentary Trade Show Only Pass to an All-Access Pass?

Complimentary Trade Show Only Passes cannot be upgraded. Any additional All-Access Passes needed will have to be registered through the Exhibitor Service Center. Your login information can be found on the Exhibit Booth confirmation email. You can also request your password be sent through a link on the Exhibitor Service Center login page.

Can I make a substitution to my registration?

Substitution of registrations is permitted prior to the conference and onsite and can be made online through the Attendee Service Center. Only one substitution is permitted per original registrant. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution as well as updating any contact information. To request a Potato Expo staff member to make the substitution on your behalf, there is a $65 administrative fee. To request a substitution, email questions@potato-expo.com with the registered attendee’s confirmation number and the name, company, address, and email of the attendee the registration is being transferred to.

What do I do if I accidentally paid for a registration pass instead of using a complimentary pass included with our booth?

Email exhibit@potato-expo.com to request a transfer and refund of your paid registration pass.

May I cancel my Exhibit Booth registration?

A 30 percent refund of the Exhibit Booth fee will be issued if the Potato Expo receives notice of cancellation by November 15, 2016. No refunds will be granted for requests received after November 15, 2016. All cancellation requests must be made in writing. Submit requests to Potato Expo Registration via email at questions@potato-expo.com. Potato Expo regrets that refunds will not be given for no-shows.

EXHIBIT BOOTH INFORMATION

What booth equipment is provided?

Each 10' deep x 10' wide booth comes with 10' high teal and navy drape, 3' navy side dividers, one (1) 6' x 30" teal skirted table, two (2) chairs, one (1) wastebasket, and a 7" x 44" identification sign. Please note that the exhibit hall is not carpeted. Booth carpeting is required by Show Management and may be rented from the Teamwork Service Kit. If carpeting is not ordered, charcoal grey carpet will be provided and charged to the exhibiting company.

What are the guidelines for setting up my booth?

The Potato Expo follows the International Association of Exhibitions and Events (IAEE) Guidelines for Display Rules & Regulations.

How do I order additional tables and furniture, carpeting, or Internet for my booth?

For information about ordering additional tables and furniture, carpeting, labor, etc. for your booth, contact: Laura Thompson at laura.thompson@teamwork-inc.com or 407.438.7480.

What is the deadline for advance ordering discounts for additional tables and furniture, or Labor for my booth?

Order by by December 23, 2016 to receive discounted rates. Ordering information can be found in the Exhibitor Service Kit.

Do I need to order carpet for my booth?

Yes, Show Management requires booth carpeting and may be rented from the Teamwork Service Kit. If carpeting is not ordered, charcoal grey carpet will be provided and charged to the exhibiting company. Information on ordering carpet can be found in the Exhibitor Service Kit.

What are the max dimensions of the load in door for the exhibit hall?

All exhibit booth materials and equipment will be loaded into the exhibit hall through freight elevators. The largest of the three freight elevators is 10'H x 11'W x 20' Deep and can hold up to 30,000 pounds.

What is the size of the booths?

10’ deep by 10’ wide.

Can I order compressed air?

Yes, you can order compressed air through the Teamwork Exhibitor Service Kit.

Where do I ship my materials?

Teamwork will accept materials at their advance warehouse Nov. 21, 2016 through Dec. 23, 2016.

YRC - C/O Teamwork - Potato Expo 2017
(Exhibitor Name & Exhibitor Booth #)
201 Haskins Way
South San Francisco, CA 94082

What is the address to ship my materials directly to the convention center?

Shipments will be received at the Moscone Center West on Jan. 3, 2017 from 8:00 AM - 4:30 PM and on Jan. 4 from 8:00 AM - 10:00 AM. =Shipments received before this date may be refused by the facility.

Moscone Center West
(Exhibitor Name & exhibitor Booth #)
CO/Teamwork - Moscone West Hall
800 Howard Street, CA 94107

EXHIBIT HALL HOURS, MOVE-IN, AND MOVE-OUT

What are the hours of the Potato Expo 2016 Trade Show?

Wednesday, January 4, 1:00pm - 6:30pm

Thursday, January 5, 8:00am - 1:15pm, 2:00pm -5:00pm

Friday, January 6, 8:00am - 11:00am

When can I get into the trade show to set up my booth?

To view the exhibitor move-in and move-out schedule click here.

Exhibitor move-in: Tuesday, January 3, 2017 from 2:00pm - 6:00pm and Wednesday, January 4, 2017 from 8:00am - 11:00am.

Exhibitor move-out: Friday, January 6, from 11:00am - 3:00pm.
*Outside carriers must be checked in by 3:00pm